Terms of Service

1. Agreement to Terms

By accessing or using the hardwarewallet website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Site. These Terms constitute a legally binding agreement between you and hardwarewallet ("we," "us," or "our").

2. Eligibility

You must be at least 18 years old to use this Site or make a purchase. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3. Products

All products sold through the Site are factory-sealed hardware wallets and accessories manufactured by Ledger SAS. We are an online retailer.

• Product specifications, images, and descriptions are provided for informational purposes and may vary slightly from the actual product
• Prices are listed in United States Dollars (USD) and are subject to change without prior notice
• We reserve the right to limit quantities, discontinue products, or refuse any order at our sole discretion
• Product availability is not guaranteed and is subject to stock levels

4. Orders & Payments

When you place an order, you are making an offer to purchase the product(s). We reserve the right to accept or decline your order for any reason, including pricing errors, product availability, or suspected fraud.

• Full payment is required at the time of purchase
• We accept major credit cards, debit cards, and cryptocurrency (USDT) as payment methods
• All payment processing is handled by secure third-party providers (Stripe, blockchain networks)
• You agree to provide accurate and complete billing and shipping information
• We are not responsible for payment failures, network fees, or errors caused by incorrect payment details

5. Shipping & Delivery

We offer free standard shipping on all orders worldwide. Orders are processed within 1-2 business days. Estimated delivery times vary by region (3-15 business days). For full details, please refer to our Shipping Policy. We are not responsible for delays caused by customs, carriers, or events beyond our control. Import duties and taxes are the responsibility of the recipient.

6. Returns & Refunds

We offer a 5-day return policy on all products, subject to certain conditions. Products must be returned in original, unopened, factory-sealed packaging. For the full return process and eligibility, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is the property of hardwarewallet or its licensors and is protected by copyright, trademark, and other intellectual property laws. "Ledger," "Ledger Nano," "Ledger Stax," and "Ledger Flex" are trademarks of Ledger SAS. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without prior written permission.

8. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the Site, servers, or connected systems
• Transmit viruses, malware, or any harmful code
• Interfere with or disrupt the operation of the Site
• Use automated means (bots, scrapers) to access or collect data from the Site
• Impersonate any person or entity, or misrepresent your affiliation

9. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. We are a reseller of Ledger hardware products and do not manufacture the devices. Product warranties are provided by Ledger SAS in accordance with their terms.

10. Limitation of Liability

To the fullest extent permitted by law, hardwarewallet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, including but not limited to loss of data, loss of profits, loss of cryptocurrency assets, or loss of recovery phrases. Our total liability for any claim arising from or related to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless hardwarewallet, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Nokomis, Florida.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact

If you have questions about these Terms, please contact us at support@coldkey.store or visit our Contact page.

hardwarewallet
602 Colonia Ln E
Nokomis, FL 34275
United States