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Guide7 min read

How to Recover a Lost Ledger Wallet

Your Ledger is just an interface. The real wallet is your 24-word recovery phrase.

When Recovery Is Needed

Lost device, stolen device (PIN protects it), damaged device, or upgrading to a new model.

Step-by-Step

  1. Get a new Ledger from official sources only. Never use secondhand devices
  2. Choose "Restore from recovery phrase" during setup
  3. Enter your 24 words in order on the device
  4. Install apps (Bitcoin, Ethereum, etc.) via Ledger Live
  5. Verify balances match your previous device

Emergency: Software Wallet Recovery

If no Ledger available, restore in Electrum (Bitcoin) or MetaMask (Ethereum) on a clean machine. Move funds to a new Ledger immediately—software wallets are less secure.

Critical Warnings

  • Never enter your phrase on any website
  • Keep phrase offline, in multiple secure locations
  • If you've lost both device AND phrase — funds are unrecoverable. By design.

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